Niles Paul found himself in quite a difficult position this summer. The Washington Redskins tight end loved Capri Sun, and he stocked up on the juiceboxes during summer camp.
But much to Paul's frustration, his teammates also took a liking to Capri Sun. And they weren't very subtle in expressing their interest. The Washington Post reported that Paul's teammates would nab his Capri Suns at every opportunity. The stealing became so frequent that Paul stopped bringing the juice to practice.
"I didn't get no Strawberry Kiwi’s, though," Paul said in August. "I have a lot at the house and I didn't want to bring them to the room or up here [to practice] because they're gonna drink them all."
But thanks to the good people at Capri Sun, Paul can consume his favorite juice in peace. The company sent Paul an entire box of Strawberry Kiwi juices, and they removed the straws from each one. That way, Paul's teammates can't take the drinks from him.
So how could Paul drink the juice without a straw? The company included a personalized silver straw that is identical to the plastic ones and is engraved with Paul's name and number. Problem solved.
"We here at Capri Sun are very distressed to learn about the threat of juice-induced larceny committed against one of our drinkers," the company wrote in a letter. "So we called in some of our most astute packaging engineers and developed a fail-safe method of protection, custom tailored for you."
Customer service doesn't get much better than that.
(H/T to Deadspin)